Operational support is a review of current policies and procedures to ensure they incorporate a conflict resolution lens. It is essential for businesses to optimize current policies to incorporate conflict resolution and to have standalone conflict resolution policies and procedures.
All companies should have policies and procedures to proactively address conflict, and policies about how to handle internal conflict.
Optimizing your workplace by having clear conflict-informed policies and procedures means that employees know at any time what to do when conflicts arise. Conflict is handled productively so business operations are not impaired.
Support Can Include:
Review of all current policies and procedures
Revising current policies to optimize conflict resolution strategies
Creating singular or group conflict resolution policies
"When we developed our policies and procedures, we had not considered conflict resolution needs. It was great to have a service that could overhaul our policies." -James Y.